The following are the most current Rules and Restrictions for all El Carwash Fast Pass plans. These rules are subject to change without notice and can be accessed by customers via the website. Customer is advised at time of purchase that all Rules and Restrictions are posted on the website. (www.elcarwash.com)
El Carwash Fast Pass participation allows for a clean car every day of the month for the registered vehicle.
4 different plans available: Express Wash: $19.99 per month provides exterior wash with soap water and high powered air dry. Wheel Clean Wash: $24.99 per month provides express wash plus undercarriage flush and tires/wheels cleaned, Shine & Protect Wash: $29.99 per month provides wheel clean wash, tire shine and tricolor polish. Ultimate Wash: $39.99 (includes tax) adds RainX Treatment, Clear Coat Protectant and Bug Remover. All plans provide discounts to upgrade to our full service car wash as well as Detail services.
El Carwash Fast Pass allows customers to access the ECW tunnel one time per day every month with a current plan.
Abuse of this program may result in restrictions or revocation of pass.
El Carwash must place RFID sticker on registered vehicle’s inside lower left hand corner of the windshield with the number facing out. Secondarily, a bar code of the vehicle’s plan number is placed on the driver’s side door jamb in case the RFID sticker number cannot be read and needs to be replaced.
A Fast Pass sticker cannot be placed behind tinted windshield glass. Vehicles with tinted windshields or other materials interfering with the reading of the tag may not be eligible for program.
Monthly program fee will be automatically charged to customer’s Visa, MasterCard, American Express or Discover credit card monthly on the anniversary of the date of purchase/program activation.
If the plan is purchased on the 29th, 30th or 31st of a month, the plan will continue to automatically recharge on that day until that day is unavailable. If that day does not exist in a month (ie. There’s no Feb 30th), the plan will recharge on the 1st day of the following month and continue to do so for the life of the plan.
In the event that ECW not able to be charge the customer’s credit card, the customer’s plan will automatically be halted. Customer may update credit card information to re-join the program with the same Fast Pass sticker number and a new anniversary date.
In the event that the customer wishes to cancel program, the request must be in writing.
If customer visits the site, ECW personnel will complete a cancelation form onsite, if manager is not on site, but if manager is onsite, the customer will be provided a printed receipt confirming cancellation.
If customer is unable to get to a site, an email request can be sent to OFFICE@elcarwashdomain.com. Customer must provide (1) Fast Pass number, (2) the site where plan was purchased, and (3) the reason for cancellation. Email must be received 5 days prior to renewal date to ensure plan is cancelled prior to the next auto-recharge date. Once auto-recharge has occurred, no refunds can be made regardless of car wash usage.
All plans discontinue on the first anniversary date following the date the cancelation form is submitted.
No cash, credit or other refunds apply. The plan is fully functioning on registered vehicle until the next anniversary date.
Please allow at least five working days before recharge date to effect discontinuation of program.
There are no unlimited wash plan refunds.
In the event El Carwash is unable to charge a customer’s credit/debit card due to card expiration or change in information, the customer’s program will be de-activated until card information is updated. ECW will notify customer at the auto-pay terminal when their card is close to expiration date; the customer may update their credit card by swiping the card at our automated pay terminal when notified. (This swipe will not charge the customer; only update the credit card on file.)
Customer must notify El Carwash if registered vehicle’s sticker becomes damaged, is no longer visible, vehicle is sold, leased car has been returned or windshield is replaced. A new tag must be purchased for any new car and the old plan is discontinued. In the case of a new windshield a new tag must be purchased at the cost of five dollars ($5) to replace the tag and continue participation in the program.
If customer attempts to remove tag or cleans it with ammonia based cleaners it is likely to make the tag non-functional. If tag is removed or damaged by customer, ECW will provide and install a new tag at a cost of $5 provided the subscription is paid through the following month.
ECW has the right to refuse any customer the sale of this program due to commercial vehicle use, and/or any other reasons deemed by ECW
ECW has the right to terminate any program participant for the abuse of the program and/or program sticker
Vehicles must conform to El Carwash dimension standards. Modifications outside of El Carwash standards to existing customer’s vehicle(s) may require program termination. Please see location management for confirmation that vehicle meets standards. NOTE: Vehicles with detachable hitches must remove hitch PRIOR to entering tunnel. Detachable hitches are not permitted through the wash tunnel.
Program activation is available only through El Carwash locations.
Stickers remains the exclusive property of El Carwash and must be surrendered upon request. In the event the windshield sticker is tampered with or the program is used in any way inconsistent with its terms and conditions, the program will be immediately voided and all monies forfeited.
Other coupons or offers are not valid with El Carwash Fast Pass.
Pricing is subject to change at any time without notice but signage will be displayed onsite.
Terms and conditions are subject to change without notice.